Delivery Issue Mexico - Telcel

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-08-17 19:45 UTC
Incident End Time: 2022-08-17 23:05 UTC
Posted Aug 17, 2022 - 23:08 UTC

Update

We are continuing to investigate this issue.
Posted Aug 17, 2022 - 21:53 UTC

Investigating

We are currently observing delivery issues towards Mexico - Telcel.

Incident Start Time: 2022-08-17 19:45 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Aug 17, 2022 - 21:51 UTC
This incident affected: External Connectivity (SMS - LATAM).