External incident - Toll free number provider.

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Apr 21, 2020 - 04:35 UTC

Investigating

Dear client.

We are writing to inform you of an issue on our toll free number providers platform.
We are actively working together with our partner to get this resolved as soon as possible and updates will follow.

Impact: Potential delay in toll free SMS and MMS.

If you have any questions, please contact us at support@sinch.com

Posted Apr 20, 2020 - 21:14 UTC

This incident affected: External Connectivity (SMS - CA - Toll Free, SMS - US - Toll Free, MMS - US - Toll Free).