Delivery Issue Paraguay - Tigo

Incident Report for Sinch

Update

We are continuing to investigate this issue.
Posted May 08, 2025 - 22:09 UTC

Update

We are continuing to investigate this issue.
Posted May 08, 2025 - 12:35 UTC

Update

We are continuing to investigate this issue.
Posted May 08, 2025 - 07:03 UTC

Update

We are continuing to investigate this issue.
Posted May 08, 2025 - 02:05 UTC

Investigating

We are currently observing delivery receipts issues for a subset of messages sent towards Tigo Paraguay.

Incident Start Time: 2025-05-07 23:52 UTC

Impact: Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted May 08, 2025 - 00:44 UTC
This incident affects: External Connectivity (SMS - LATAM).