Delivery Issue Brazil - SurfTelecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-10-28 06:27 UTC

Incident End Time: 2024-10-28 17:07 UTC
Posted Oct 28, 2024 - 20:00 UTC

Update

We are continuing to investigate this issue.
Posted Oct 28, 2024 - 13:14 UTC

Update

We are continuing to investigate this issue.
Posted Oct 28, 2024 - 09:04 UTC

Investigating

We are currently observing delivery issues towards Brazil - SurfTelecom.

Incident Start Time: 2024-10-28 06:27 UTC

Impact: Delayed MT's/Delayed MO's & Late delivery receipts

We will update as soon as we have more information.
Posted Oct 28, 2024 - 07:55 UTC
This incident affected: External Connectivity (SMS - LATAM).