10 DLC Number Provisioning Degradation

Incident Report for Sinch

Resolved

This incident is resolved and we are no longer experiencing delays in provisioning 10LDC numbers.

Incident end time: 2024-05-23 07:27

Posted May 23, 2024 - 08:53 UTC

Update

We are continuing to investigate this issue.

Posted May 22, 2024 - 16:20 UTC

Update

We are continuing to investigate this issue.

Posted May 22, 2024 - 07:04 UTC

Update

We are continuing to investigate this issue.

Posted May 22, 2024 - 02:01 UTC

Update

We are continuing to investigate this issue.

Posted May 21, 2024 - 23:20 UTC

Investigating

We are currently experiencing delays in provisioning 10LDC numbers.
Our team is working swiftly to resolve the issue.
We apologize for any inconvenience caused and we appreciate your patience.

As soon as we have any updates we will update you.

Posted May 21, 2024 - 21:24 UTC

This incident affected: External Connectivity (SMS - US - 10DLC, MMS - US - 10DLC).