Incident Start Time: 2020-09-09 09:38 UTC Incident End Time: 2020-09-10 06:00 UTC
Impact: Clients may observe delayed or failed MTs towards Meteor IE.
If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Sep 10, 2020 - 13:07 UTC
Monitoring
Dear Clients
We are writing to inform you that delivery to Meteor IE has normalized since 2020-09-10 06:00 UTC We are still working with the operator to get all information regarding the root cause and will monitor this destination closely.
We appreciate your patience while the operator worked to resolve this issue and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com.
Posted Sep 10, 2020 - 07:55 UTC
Investigating
Dear Clients
We are writing to inform you that we are currently observing delivery issues towards the Meteor IE network in Ireland. We are working with the operator to solve this issue.
Incident Start Time: 2020-09-09 09:38 UTC
Impact: Clients may observe delayed or failed MTs/DRs towards Meteor IE.
We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Sep 09, 2020 - 12:27 UTC
This incident affected: Connectivity by region (SMS - EMEA).