We are writing to inform you that the issue on our Data Center impacting Data Calling is completely resolved.
Incident start time: 2021-04-28 08:19 UTC Incident end time: 2021-04-28 10:35 UTC
We appreciate your patience and apologize for the inconvenience caused.
Please contact support@sinch.com should you require further information or assistance.
Posted Apr 28, 2021 - 12:29 UTC
Monitoring
Dear Client,
We are writing to inform you that the issue on our Data Center impacting Data Calling is now resolved and the traffic is normalized. We are currently monitoring the traffic closely.
Incident start time: 2021-04-28 08:19 UTC Resolution time: 2021-04-28 10:35 UTC
We appreciate your patience and apologize for the inconvenience caused.
Please contact support@sinch.com should you require further information or assistance.
Posted Apr 28, 2021 - 11:38 UTC
Investigating
Dear Client,
We are having connectivity issues on our Data Center impacting Data Calling.
Incident start time: 2021-04-28 08:19 UTC
We appreciate your patience and apologize for any inconvenience experienced while our engineers are working to resolve this issue.
Please contact support@sinch.com should you require further information or assistance.