The traffic towards Kuwait Ooredoo continues to show normalized traffic patterns and the performance is stable.
Incident start time: 2020-10-04 11:30 UTC Incident End Time: 2020-10-05 16:20 UTC.
Please contact support@sinch.com should you require further information or assistance.
Posted Oct 06, 2020 - 00:57 UTC
Monitoring
The traffic towards Kuwait Ooredoo is again stable. We are currently monitoring this destination closely.
Incident start time: 2020-10-04 11:30 UTC Incident End Time: 2020-10-05 16:20 UTC.
Please contact support@sinch.com should you require further information or assistance.
Posted Oct 05, 2020 - 22:34 UTC
Investigating
Dear Client,
We are currently observing degradation towards Ooredoo Kuwait. This is currently under investigation, and we will provide further information as it becomes available to us.
Incident start time: 2020-10-04 11:30 UTC
Please contact support@sinch.com should you require further information or assistance.
Posted Oct 04, 2020 - 12:40 UTC
Monitoring
We are currently observing service stability restored at the below timestamp and will continue to monitor this matter closely. Further updates will be provided on further degradation or final resolution.
Service Restoration Time: 2020-10-03 08:31 UTC.
Posted Oct 03, 2020 - 08:50 UTC
Investigating
Dear client,
We are currently observing intermittent MT failures towards Ooredoo Kuwait. This is currently under investigation, and we will provide further information as it becomes available to us.
Incident start time: 2020-10-02 22:15 UTC
Please contact support@sinch.com should you require further information or assistance.
Posted Oct 03, 2020 - 01:04 UTC
This incident affected: External Connectivity (SMS - EMEA).