Delivery Issue Angola - Africell

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-11-19 17:36 UTC
Incident End Time: 2025-11-20 12:11 UTC
Posted Nov 20, 2025 - 17:05 UTC

Update

We are continuing to investigate this issue.
Posted Nov 20, 2025 - 05:03 UTC

Update

We are continuing to investigate this issue.
Posted Nov 20, 2025 - 00:51 UTC

Update

We are continuing to investigate this issue.
Posted Nov 19, 2025 - 22:23 UTC

Investigating

We are currently observing delivery issues in Angola - Africell.

Incident Start Time: 2025-11-19 17:36 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Nov 19, 2025 - 21:04 UTC
This incident affected: External Connectivity (SMS - EMEA).