We are writing to inform you that queues have been cleared and traffic is back to normal patterns.
Incident Start Time: 27 February 2022 22:45 Hrs. Incident End Time: 28 February 2022 03:10 Hrs.
We consider this issue as resolved.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com
Posted Feb 28, 2022 - 03:38 UTC
Identified
The queues are due to high traffic and are reducing gradually. We will update on further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Feb 28, 2022 - 02:24 UTC
Investigating
Ticket Number :: MNOC-37860 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 27 February 2022 22:45 Hrs.