Delivery Issue Brazil - Algar Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-05-31 13:03 UTC
Incident End Time: 2026-06-01 06:22 UTC
Posted Jun 01, 2026 - 07:02 UTC

Update

We are continuing to investigate this issue.
Posted May 31, 2026 - 23:43 UTC

Update

We are continuing to investigate this issue.
Posted May 31, 2026 - 18:47 UTC

Update

We are continuing to investigate this issue.
Posted May 31, 2026 - 16:02 UTC

Investigating

We are currently observing delivery issues in Brazil - Algar Telecom

Incident Start Time: 2026-05-31 13:03 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted May 31, 2026 - 14:14 UTC
This incident affected: External Connectivity (SMS - LATAM).