DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-34629

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Nov 07, 2021 - 02:42 UTC

Investigating

Ticket Number ::MNOC-34629
Services:: DI MMS 365 - MM7

Description ::
Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform.
This would potentially cause delay in delivery for Multimedia messages.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 6 November 2021 22:00 GMT

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com

Posted Nov 06, 2021 - 22:53 UTC

This incident affected: Sinch DI Services (MM4 (MMS 365)).