Sinch Service Notification - Network disturbance

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-08-10 08:20 UTC
Incident End Time: 2025-08-10 14:14 UTC
Posted Aug 10, 2025 - 16:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 10, 2025 - 12:34 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently seeing a network disturbance causing delayed MO/MT/DR delivery.
Traffic will be queued internally.

Type: Network Disturbance
Start Time: 2025-08-10 08:20 UTC
End Time: TBA

Impact: Clients may experience delays in MO/MT/DR while sending or receiving traffic.

In case you need further information, please contact technical support at support@sinch.com.
Posted Aug 10, 2025 - 11:04 UTC
This incident affected: External Connectivity (SMS - APAC, SMS - EMEA).