Delivery Issue Colombia - Telefonica

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-08-14 00:25 UTC
Incident End Time: 2026-08-14 02:25 UTC
Posted Aug 14, 2026 - 02:51 UTC

Update

We are continuing to investigate this issue.
Posted Aug 14, 2026 - 02:03 UTC

Investigating

We are currently observing delivery issues in Colombia - Telefonica

Incident Start Time: 2026-08-14 00:25 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Posted Aug 14, 2026 - 00:51 UTC
This incident affected: External Connectivity (SMS - LATAM).