Delivery Issue Philippines - Globe Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-10-13 01:35 UTC
Incident End Time: 2023-10-13 14:40 UTC

Posted Oct 13, 2023 - 20:04 UTC

Update

We are continuing to investigate this issue.

Posted Oct 13, 2023 - 11:54 UTC

Update

We are continuing to investigate this issue.

Posted Oct 13, 2023 - 07:06 UTC

Update

We are continuing to investigate this issue.

Posted Oct 13, 2023 - 04:15 UTC

Investigating

We are currently observing delivery issues towards Globe Telecom Philippines.

Incident Start Time: 2023-10-13 01:35 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.

We will update as soon as we have more information.

Posted Oct 13, 2023 - 02:45 UTC

This incident affected: External Connectivity (SMS - APAC).