Delivery Issue Mongolia - Mobicom

Incident Report for Sinch

Resolved

This incident has been resolved

Incident start time: 2023-04-15 14:10 UTC
Incident end time: 2023-04-19 13:20 UTC

Posted Apr 19, 2023 - 16:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 18, 2023 - 06:05 UTC

Update

We are continuing to investigate this issue.

Posted Apr 17, 2023 - 15:07 UTC

Update

We are continuing to investigate this issue.

Posted Apr 16, 2023 - 13:01 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.

Posted Apr 16, 2023 - 01:22 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.

Posted Apr 15, 2023 - 20:03 UTC

Update

We are continuing to investigate this issue.

Posted Apr 15, 2023 - 17:57 UTC

Investigating

We are currently observing delivery issues towards Mongolia - Mobicom.

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Apr 15, 2023 - 17:53 UTC

This incident affected: External Connectivity (SMS - APAC).