Delivery Issue - Bangladesh - GrameenPhone

Incident Report for Sinch

Resolved

No further impact has been observed since 12:25 UTC. We will now close this incident.

Posted Feb 25, 2022 - 14:26 UTC

Monitoring

We are observing improved SDR since 12:05 UTC, and most delivery reports have been received by 12:25. The situation is under close monitoring.

Posted Feb 25, 2022 - 13:01 UTC

Investigating

We are currently observing delivery issues towards GrameenPhone, Bangladesh.

Incident Start Time: 2022-02-25 04:23 UTC

Impact: Customers may experience Delayed MT's or Late Delivery Receipt

We will update as soon as we have more information.

Posted Feb 25, 2022 - 06:48 UTC

This incident affected: External Connectivity (SMS - APAC).