Delivery Issue Philippines - Globe Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-03-13 19:16 UTC
Incident Start End: 2026-03-13 22:12 UTC
Posted Mar 14, 2026 - 00:24 UTC

Update

We are continuing to investigate this issue.
Posted Mar 13, 2026 - 21:33 UTC

Investigating

We are currently observing delivery issues in Philippines - Globe Telecom.

Incident Start Time: 2026-03-13 19:16 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Mar 13, 2026 - 20:02 UTC
This incident affected: External Connectivity (SMS - APAC).