Delivery Issue Sweden - Telenor

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident start time: 2024-11-19 20:15 UTC
Incident End Time: 2024-11-19 23:20 UTC

Posted Nov 20, 2024 - 09:11 UTC

Monitoring

We can observe that performance is restored.

We will continue to monitor for any further disturbances.

Incident Restoration Time: 2024-11-19 23:20 (UTC)

Posted Nov 20, 2024 - 04:23 UTC

Update

We are continuing to investigate this issue.

Posted Nov 19, 2024 - 23:08 UTC

Investigating

We are currently observing delivery issues in Sweden - Telenor.

Incident Start Time: 2024-11-19 20:15 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Nov 19, 2024 - 20:56 UTC

This incident affected: External Connectivity (SMS - EMEA).