SDI Monitoring NOC confirms that all the traffic in queue has cleared and traffic delivery has resumed back to normal. at 30-June-2021 15:15:00 Hrs.
Posted Jun 30, 2021 - 16:03 UTC
Investigating
• Currently one of our partners in U.K. is facing outage which is impacting SMSx as well as iSMS customers. • Due to this, our customers might face delay in delivery of MT traffic towards UK destination. • SDI Monitoring NOC is following up with our partner on high priority and will provide an update on the progress made. Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Not Impacted DR Notification: Not Impacted If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification
Posted Jun 30, 2021 - 15:13 UTC
This incident affected: Sinch DI Services (SMS 365 Operator RoW).