Delivery issue - Iraq - Asiacell

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-04-16 14:51 UTC
Incident End Time: 2022-04-19 16:00 UTC

Posted Apr 20, 2022 - 07:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 18, 2022 - 20:16 UTC

Investigating

We are currently observing delivery issues towards Iraq - Asiacell.

Incident Start Time: 2022-04-16 14:51 UTC

Impact: Clients may experience delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Apr 16, 2022 - 15:22 UTC

This incident affected: External Connectivity (SMS - EMEA).