DI SMS 365 | Enterprise Messaging | Delay in delivery of MT, MO and DLR Traffic towards Core Telecom in United Kingdom
Incident Report for Sinch
Resolved
This incident has been resolved.
Posted Oct 12, 2021 - 17:28 UTC
Monitoring
• Support teams verified and found that issue is resolved.
• Support teams will continue to monitor the traffic.

Impact ::
Mobile Terminating (MT) Traffic: Not Impacted
Mobile Originated (MO) Traffic: Not Impacted
DR Notification : Not Impacted
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 12-Oct-2021 08:30 Hrs.
Incident End Date & Time (GMT) : 12- Oct-2021 16:00 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Oct 12, 2021 - 17:25 UTC
Investigating
Ticket Number :: NA
Services:: DI SMS 365

Description ::

• Sinch DI Monitoring NOC is currently observing connectivity issue with Core Telecom in United Kingdom.
• Some of our customers may observe potential delay in delivery of traffic bound towards the same.
• Sinch DI Support team is currently working on high priority to resolve this issue.
• Sinch DI Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery
Message Manager: : Not impacted
Extranet : Not impacted

Incident Start Date & Time (GMT) : 12-Oct-2021 08:30 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Oct 12, 2021 - 09:37 UTC
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