SMS 365 | Enterprise Messaging | TLS certificate renewal | Ref Number# NA
Scheduled for Jul 2, 18:00 - 20:00 UTC
Scheduled
Services :: SMS 365
Ref Number :: NA

Start Date and Time(GMT): 02 July 2022 18:00
End Date and Time(GMT): 02 July 2022 20:00

Description:
The TLS certificates issued to the “sapmobileservices.com” and “sapdigitalinterconnect.com” domains, used for the following services hosted in our FR1 Data Center, will be renewed on the 2nd of July ‘22 at 18:00 GMT.

1. smpp-eu2.sapdigitalinterconnect.com
2. smpp-pp.sapmobileservices.com
3. smss-eu2.sapdigitalinterconnect.com

Customers who use these services are advised to download and import the new TLS certificates into their certificate stores, as per the instructions below to prevent any traffic disruption.

1. The renewed TLS certificate for the “sapmobileservices.com” domain, can be downloaded from this link
- https://community.sinch.com/t5/SMS-365-enterprise-service/NEW-TLS-Certificate-For-Sinch-Digital-Interconnect-customers/ta-p/9218

2. The renewed TLS certificate for the “sapdigitalinterconnect.com” domain, can be downloaded from this link
- https://community.sinch.com/t5/SMS-365-enterprise-service/NEW-TLS-Certificate-For-Sinch-Digital-Interconnect-customers/ta-p/9219

3. The downloaded TLS certificate must be added to your certificate store before the 2nd of July ‘22, 18:00 GMT.

4. Do not remove the existing certificate for the “sapdigitalinterconnect.com” or the “sapmobileservices.com” domain until we have notified you that we have deployed the new certificates.

Impact: Client applications connecting to the services listed above via TLS secured ports will fail if renewed TLS certificate is not added to their certificate store or they do not auto-accept new certificates.

If you have any questions or concerns, please contact your Account Manager, or send an email to essupport.digitalinterconnect@sinch.com.
Posted Jun 23, 2022 - 09:37 UTC
This scheduled maintenance affects: Sinch DI Services (SMS 365 Enterprise).