DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR towards Core Telecom UK in United Kingdom | TT# NA

Incident Report for Sinch

Resolved

Ticket Number :: NA
Services:: DI SMS 365

Description ::

• Support teams verified and found that issue to be resolved.
• Support teams will continue to monitor the traffic.

Impact ::
Mobile Terminating (MT) Traffic: Not Impacted
Mobile Originated (MO) Traffic: Not Impacted
DR Notification : Not Impacted
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 07-July-2021 17:00 Hrs.
Incident End Date & Time (GMT) : 07-July-2021 20:00 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com

Posted Jul 07, 2021 - 20:43 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
• Sinch DI Monitoring NOC is currently observing connectivity issue towards Core Telecom UK in United
Kingdom.
• Our customers may observe potential delay in delivery of traffic towards Core Telecom UK in United
Kingdom.
• Sinch Support team is currently working on high priority to resolve this issue.
• Sinch DI Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Queue at carrier end
DR Notification : Queue at carrier end
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 07-July-2021 17:00 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com

Posted Jul 07, 2021 - 17:30 UTC