MMS MO Delays

Incident Report for Sinch

Resolved

Starting on 2024-04-02 16:00 UTC, Sinch experienced problems with queues starting to build for MMS MO traffic on the MMS platform, which resulted in a delay for customers to receive their MO traffic, the issue was resolved at 2024-04-03 09:45 UTC.
Following this incident additional measures have been put into place to ensure that the issue does not resurface.

Incident Start Time: 2024-04-02 16:00 UTC
Incident End Time: 2024-04-03 09:45 UTC

We apologize for the inconvenience caused and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Apr 02, 2024 - 14:00 UTC