Operator notification - Bouygues France

Incident Report for Sinch

Resolved

Dear Client, 

We are writing to inform you that the operator has resolved this incident and we are observing normalized traffic towards Bouygues France.

Incident start time: 2020-08-17 13:29 UTC
Incident end time: 2020-08-17 14:30 UTC

Please contact support@sinch.com should you require further information or assistance

Posted Aug 17, 2020 - 16:13 UTC

Investigating

Dear client,

We are writing to inform you that we are experiencing traffic degradation impacting Bouygues FR.
We are working alongside the operator to resolve this as soon as possible.

Impact: Delays/failed MT/MO/DR sent towards Bouygues France.

Incident start time: 2020-08-17 13:29 UTC
Incident end time: TBD

We apologize for any inconvenience caused by this issue. Please contact support@sinch.com if you have any questions.

Posted Aug 17, 2020 - 13:48 UTC

This incident affected: External Connectivity (SMS - EMEA).