Delivery Issue US - Verizon Wireless

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-06-08 12:20 UTC
Incident End Time: 2023-06-08 14:50 UTC

Posted Jun 08, 2023 - 16:14 UTC

Update

We are continuing to investigate this issue.

Posted Jun 08, 2023 - 14:40 UTC

Investigating

We are currently observing delivery issues towards Verizon Wireless network in the US.

Incident Start Time: 2023-06-08 12:20 UTC
Impact: Subset of traffic may potentially experience the following issues - Failed MT's/Delayed MT's/Delayed MO's/Late delivery receipts.

We will update as soon as we have more information.

Posted Jun 08, 2023 - 12:49 UTC

This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - 10DLC).