Delivery issues - Eir Ireland

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-04-24 08:57 UTC
Incident End Time: 2023-04-24 11:44 UTC

Posted Apr 24, 2023 - 14:37 UTC

Update

We are continuing to investigate this issue.

Posted Apr 24, 2023 - 11:10 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delivery issues towards Eir Ireland.

Incident Start Time: 2023-04-24 08:57 UTC

Impact: Clients may observe delayed or failed MT/MO/DR towards/from Eir Ireland.

We appreciate your patience and apologize for any inconvenience experienced while we are working with the operator to resolve this issue.

Please contact support@sinch.com should you require further information or assistance.

Posted Apr 24, 2023 - 09:31 UTC

This incident affected: External Connectivity (SMS - EMEA).