Performance degradation - US - AT&T

Incident Report for Sinch

Resolved

Dear Client,

We are writing to inform you that this incident is now resolved.

Incident Start Time: 2021-10-27 04:00 UTC
Incident End Time: 2021-10-27 13:37 UTC

We appreciate your patience while the operator worked to resolve this issue. If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com.
Posted Oct 27, 2021 - 13:54 UTC

Investigating

Dear Client,

We are writing to inform you that AT&T's maintenance which we have previously notified in https://status.sinch.com/incidents/x0lyq06hgt6x encountered an issue and is extended without an estimated resolution time.

Incident Start Time: 2021-10-27 04:00 UTC
Incident End Time: TBD

Impact: SMS and MMS MT, DLR, and MO delays or failures for US Short Code and 10DLC on AT&T - US

We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Oct 27, 2021 - 11:47 UTC
This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - 10DLC, MMS - US).