Delivery Issue - Claro Brazil

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-03-05 03:00 UTC

Incident End Time: 2024-03-05 06:39 UTC
Posted Mar 05, 2024 - 08:09 UTC

Update

We are continuing to investigate this issue.
Posted Mar 05, 2024 - 05:01 UTC

Investigating

We are currently observing delivery issues towards Brazil - Claro.

Incident Start Time: 2024-03-05 03:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Mar 05, 2024 - 03:31 UTC
This incident affected: External Connectivity (SMS - LATAM).