Delivery Issue Brazil - Algar Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-05-31 04:00 UTC
Incident End Time: 2026-05-31 10:42 UTC
Posted May 31, 2026 - 11:53 UTC

Update

We are continuing to investigate this issue.
Posted May 31, 2026 - 09:10 UTC

Investigating

We are currently observing delivery issues in Brazil - Algar Telecom

Incident Start Time: 2026-05-31 04:00 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted May 31, 2026 - 05:18 UTC
This incident affected: External Connectivity (SMS - LATAM).