MMS delivery delays

Incident Report for Sinch

Resolved

This incident has been resolved.
Posted Mar 11, 2021 - 20:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 11, 2021 - 19:42 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delays with MMS MT towards all US carriers.

Impact: Clients may experience delayed MMS MTs and delayed MMS MO towards all US carriers.

We appreciate your patience and apologize for any inconvenience experienced while we are working to resolve this issue on our end.
Posted Mar 11, 2021 - 18:39 UTC
This incident affected: External Connectivity (MMS - US, MMS - US - Toll Free, MMS - US - 10DLC).