Sinch Operator Notification - US Long number provider

Incident Report for Sinch

Resolved

Dear Client,



Our US long number provider has resolved outbound traffic interruptions towards Verizon subscribers


Incident start time: 2020-03-10 01:52 UTC

Incident stop time: 2020-03-10 22:17 UTC

We appreciate your patience and apologize for any inconvenience experienced whilst the provider worked to resolve this issue.


Please contact support@sinch.com should you require further information or assistance.
Posted Mar 10, 2020 - 23:24 UTC

Investigating

Dear Client,



Our US long number provider is currently experiencing an interruption to outbound long-code traffic toward Verizon subscribers


Incident start time: 2020-03-10 01:52 UTC

Incident restoration time: TBA

Incident stop time: TBA

We appreciate your patience and apologize for any inconvenience experienced while we are working with the provider to resolve this issue.


Please contact support@sinch.com should you require further information or assistance.
Posted Mar 10, 2020 - 02:25 UTC