Delivery Issue Germany - 1&1

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-07-30 20:28 UTC.
Incident End Time: 2025-07-31 08:04 UTC.
Posted Jul 31, 2025 - 08:36 UTC

Update

We are continuing to investigate this issue.
Posted Jul 31, 2025 - 04:12 UTC

Update

We are continuing to investigate this issue.
Posted Jul 31, 2025 - 00:03 UTC

Update

We are continuing to investigate this issue.
Posted Jul 30, 2025 - 22:02 UTC

Investigating

We are currently observing delivery issues in Germany - 1&1.

Incident Start Time: 2025-07-30 20:28 UTC.

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jul 30, 2025 - 20:56 UTC
This incident affected: External Connectivity (SMS - EMEA).