Delivery Issue T-Mobile Germany (Telekom Germany)

Incident Report for Sinch

Resolved

We can now see successfully MT and DR delivering over T-mobile Germany.
Our engineers are monitoring the traffic going forward.
This incident is now resolved.
Incident start time: 17:19 UTC
Incident end time: 20:20 UTC

If you have any questions, please contact us at support@sinch.com

Posted Dec 09, 2019 - 20:45 UTC

Update

We are still observing issues over T-mobile Germany and investigation is still ongoing. 
Messages are still queued and affects MT traffic. 
Our engineers are working on resolving this issue. 
More information will be updated once available.

Posted Dec 09, 2019 - 19:06 UTC

Investigating

We are observing MT delivery issues to T-Mobile Germany (Telekom Germany)
Impact: MT messages are queued and delayed.
We are working with the operator to resolve this issue.

Posted Dec 09, 2019 - 17:19 UTC

This incident affected: External Connectivity (SMS - EMEA).