Delivery Issue Mexico - Altan Redes

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-09-07 15:47 UTC
Incident End Time: 2023-09-08 03:25 UTC

Posted Sep 08, 2023 - 08:17 UTC

Update

We are continuing to investigate this issue.

Posted Sep 08, 2023 - 00:06 UTC

Update

We are continuing to investigate this issue.

Posted Sep 07, 2023 - 19:06 UTC

Update

We are continuing to investigate this issue.

Posted Sep 07, 2023 - 16:47 UTC

Investigating

We are currently observing delivery issues towards Mexico - Altan Redes.

Incident Start Time: 2023-09-07 15:47 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Sep 07, 2023 - 16:31 UTC

This incident affected: External Connectivity (SMS - LATAM).