We are writing to inform you that queues have been cleared and traffic is back to normal patterns.
Incident Start Time: 24 February 2022 22:25 Hrs. Incident End Time: 25 February 2022 01:00 Hrs.
We consider this issue as resolved.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com
Posted Feb 25, 2022 - 01:24 UTC
Identified
The Queues are due to high traffic and are reducing gradually at the moment. We will update on further progress.
Posted Feb 25, 2022 - 00:44 UTC
Investigating
Ticket Number :: MNOC-37785 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 24 February 2022 22:25 Hrs.