Delivery Issue Brazil - Sercomtel

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-07-27 21:00 UTC.
Incident End Time: 2024-07-29 15:12 UTC
Posted Jul 30, 2024 - 02:08 UTC

Update

We are continuing to investigate this issue.
Posted Jul 29, 2024 - 01:01 UTC

Update

We are continuing to investigate this issue.
Posted Jul 28, 2024 - 16:54 UTC

Update

We are continuing to investigate this issue.
Posted Jul 28, 2024 - 03:09 UTC

Update

We are continuing to investigate this issue.
Posted Jul 28, 2024 - 00:07 UTC

Investigating

We are currently observing delivery issues in Brazil - Sercomtel

Incident Start Time: 2024-07-27 21:00 UTC.

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jul 27, 2024 - 22:23 UTC
This incident affected: External Connectivity (SMS - LATAM).
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