Delivery Issue - Bangladesh - Robi

Incident Report for Sinch

Resolved

Dear client,

We are writing to inform you that we are observing a stable and expected performance towards Robi Bangladesh.

Incident Start Time: 2021-10-26 07:36 UTC
Incident End Time: 2021-10-26 16:04 UTC

If you have any further questions or concerns, please, do not hesitate to reach out to support@sinch.com.

Posted Oct 27, 2021 - 08:11 UTC

Update

We are continuing to investigate this issue.

Posted Oct 26, 2021 - 08:36 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delivery issues towards Robi - Bangladesh.

Incident Start Time: 2021-10-26 07:36 UTC
Incident End Time: TBD

Impact: Clients may experience MT and DLR delays towards Robi - Bangladesh.

We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Oct 26, 2021 - 08:28 UTC

This incident affected: External Connectivity (SMS - APAC).