Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-10-24 02:33 UTC
Incident End Time: 2022-10-25 01:20 UTC

Posted Oct 25, 2022 - 05:39 UTC

Update

We would like to update you that we are still observing delayed MTs toward Claro BR.
We are continuing to work with the carrier to resolve this matter.

Posted Oct 24, 2022 - 13:05 UTC

Investigating

Investigating - We are currently observing delivery issues towards Brazil - Claro BR
Incident Start Time: 2022-10-24 02:33 UTC

Impact: Clients may observe delayed or failed MTs towards Claro BR.

We will update as soon as we have more information.

Posted Oct 24, 2022 - 03:02 UTC

This incident affected: External Connectivity (SMS - LATAM).