Delivery Issue Equatorial Guinea - Orange GQ

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-05-25 05:55 UTC
Incident End Time: 2023-05-26 04:40 UTC

Posted May 26, 2023 - 07:09 UTC

Identified

The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue.
As soon as we have any updates, they will be shared accordingly.

Posted May 26, 2023 - 03:10 UTC

Update

We are continuing to investigate this issue.

Posted May 25, 2023 - 18:07 UTC

Update

We are continuing to investigate this issue.

Posted May 25, 2023 - 12:09 UTC

Update

We are continuing to investigate this issue.

Posted May 25, 2023 - 09:21 UTC

Investigating

We are currently observing delivery issues towards Orange GQ.

Incident Start Time: 2023-05-25 05:55 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted May 25, 2023 - 07:21 UTC

This incident affected: External Connectivity (SMS - EMEA).