Delivery Issue Mexico - Altan Redes

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-10-31 04:43 UTC
Incident End Time: 2025-10-31 08:29 UTC

Posted Oct 31, 2025 - 10:25 UTC

Update

We are continuing to investigate this issue.

Posted Oct 31, 2025 - 07:02 UTC

Investigating

We are currently observing delivery issues in Mexico - Altan Redes.

Incident Start Time: 2025-10-31 04:43 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Oct 31, 2025 - 05:23 UTC

This incident affected: External Connectivity (SMS - LATAM).