Network disturbance - EU3

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-12-16 00:20 UTC
Incident End Time: 2022-12-16 01:40 UTC
Posted Dec 16, 2022 - 05:34 UTC

Monitoring

The issue reported by a major internet carrier has been resolved and services are restored.

We will continue to monitor this and update you as soon as we see stability over a longer period from our side.
Posted Dec 16, 2022 - 02:00 UTC

Identified

We have observed periodic short drops in connectivity affecting the region due to an ongoing issue reported by a major Internet carrier.

Incident Start Time: 2022-12-16 00:20 UTC

Impact: MT/MO/DR experiencing short delays intermittently

We will update you as soon as we have more information.

We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Dec 16, 2022 - 00:59 UTC
This incident affected: External Connectivity (SMS - EMEA).