Delivery Issue Brazil - Sercomtel.

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-08-02 18:07 UTC
Incident End Time: 2024-08-03 19:21 UTC
Posted Aug 03, 2024 - 21:22 UTC

Update

We are continuing to investigate this issue.
Posted Aug 03, 2024 - 13:01 UTC

Update

We are continuing to investigate this issue.
Posted Aug 03, 2024 - 04:03 UTC

Update

We are continuing to investigate this issue.
Posted Aug 02, 2024 - 23:01 UTC

Update

We are continuing to investigate this issue.
Posted Aug 02, 2024 - 20:08 UTC

Investigating

We are currently observing delivery issues in Brazil - Sercomtel.

Incident Start Time: 2024-08-02 18:07 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Aug 02, 2024 - 18:34 UTC
This incident affected: External Connectivity (SMS - LATAM).