Delivery Issue - Pakistan - Telenor

Incident Report for Sinch

Resolved

This incident has been resolved.
Posted Feb 07, 2022 - 01:59 UTC

Update

Dear Client,

We are writing to inform you that we are observing stable and normalized performance towards Telenor Pakistan.

Incident Start Time: 2022-02-06 23:26 UTC
Incident End Time: 2022-02-07 01:05 UTC

We consider this incident resolved and appreciate your patience.
If you have any further questions or concerns, please, do not hesitate to reach out to support@sinch.com
Posted Feb 07, 2022 - 01:58 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delivery issues towards Telenor Pakistan.
We are working with the operator to resolve the issue.

Incident Start Time: 2022-02-06 23:26 UTC
Incident End Time: TBA

Impact: Clients may observe delayed or failed MTs towards Telenor Pakistan.

We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to support@sinch.com
Posted Feb 07, 2022 - 00:10 UTC
This incident affected: External Connectivity (SMS - APAC).