MMS MT and MO Delays - Sprint US

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Nov 13, 2020 - 05:59 UTC

Monitoring

The MMS connectivity issues towards Sprint have been restored. We have restarted and drained the MMS queues towards Sprint.

Incident Start Time: 01:50 UTC 13/11/2020
Incident End Time: 03:15 UTC 13/11/2020

Please contact support@sinch.com should you require further information or assistance.

Posted Nov 13, 2020 - 03:31 UTC

Investigating

Dear Client,

We are currently experiencing Rejects and Delays towards the Sprint network for MMS traffic.

Incident Start time: 01:50 UTC 13/11/2020

We appreciate your patience and apologize for any inconvenience experienced while we are working with the carrier to resolve this issue. 
Please contact support@sinch.com should you require further information or assistance.

Posted Nov 13, 2020 - 02:17 UTC

This incident affected: Messaging APIs (MMS - US).