Delivery Issue Colombia - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-11-21 04:12 UTC
Incident End Time: 2025-11-21 06:17 UTC
Posted Nov 21, 2025 - 07:12 UTC

Investigating

We are currently observing delivery issues in Colombia - Claro.

Incident Start Time: 2025-11-21 04:12 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Nov 21, 2025 - 05:39 UTC
This incident affected: External Connectivity (SMS - LATAM).