Delivery Issue Mexico-Telefonica MX

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 19-06-2024 10:00 UTC
Incident End Time: 19-06-2024 15:35 UTC
Posted Jun 19, 2024 - 17:03 UTC

Update

We are continuing to investigate this issue.
Posted Jun 19, 2024 - 14:15 UTC

Investigating

We are currently observing delivery issues towards Mexico-Telefonica MX.

Incident Start Time: 19-06-2024 10:00 UTC

Impact: Clients may observe delayed MT's/delayed MO's/Missing delivery receipts/Late delivery receipts towards the Telefonica Network-Mexico.

We will update as soon as we have more information.
Posted Jun 19, 2024 - 10:50 UTC
This incident affected: External Connectivity (SMS - LATAM).