Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 21, 2020 - 09:00 UTC
Scheduled
Dear Clients,
We are writing to inform you about an up and coming maintenance which will affect several of our Canadian operators.
On 2020-01-21, Sinch will be performing a maintenance that will affect Rogers, Fido, ICE Wireless, Execulink, and Telus Canada.
During the maintenance clients may experience failed or delayed MT or MO messages. Delivery Notifications during this period may be delayed for each of these operators.
Type: Sinch Maintenance Start Time: 2020-01-21 09:00 (UTC) End Time: 2020-01-21 11:00 (UTC) Affected Products: GW112/GW112FTEU (Canadian Short Codes) Impact MT: Clients may experience failed or delayed MT messages towards Rogers, Fido, ICE Wireless, Execulink, and Telus Canada. Impact MO: Clients may experience delayed MO traffic from Rogers, Fido, ICE Wireless, Execulink, and Telus MSISDNs. Impact DLR: Clients may experience failed or delayed Delivery Notifications from Rogers, Fido, ICE Wireless, Execulink, and Telus Canada
In case you need further information, please contact technical support at support@sinch.com. If for any reason the maintenance is extended or cancelled we will advise you accordingly.
Sincerely, Sinch
Posted Jan 15, 2020 - 22:40 UTC
This scheduled maintenance affected: Connectivity by region (SMS - CA - ShortCode).