Delivery Issue Canada

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-11-03 15:59 UTC
Incident End Time: 2023-11-04 02:27 UTC
Posted Nov 04, 2023 - 07:29 UTC

Update

We are continuing to investigate this issue.
Posted Nov 04, 2023 - 02:36 UTC

Update

We are continuing to investigate this issue.
Posted Nov 03, 2023 - 23:03 UTC

Investigating

We are currently observing delivery issues towards Canada.

Incident Start Time: 2023-11-03 15:59 UTC
Impact: Failed MT's/Delayed MT's/Delayed MO's/Late delivery receipts

We will update as soon as we have more information.
Posted Nov 03, 2023 - 21:34 UTC
This incident affected: External Connectivity (SMS - CA - ShortCode, SMS - CA - Toll Free).